Unable to launch the program

[guogin]

FreeCommander XE Build 715 donor 64-bit, Windows 10 Enterprise 64-bit

I downloaded the 64-bit donor version yesterday. After installation, it works for a while. However, after I closed the window, it could never be launched again.
Steps to reproduce:
1) Browse into "C:\Program Files\FreeCommander XE"
2) Double clicks on "FreeCommander.exe"
Then I have an error dialog
The application was unable to start correctly(0xc000007b). Click OK to close the application.

Screen shot below:


Regards,
Gin

[Karol]

Did you check the Windows Events Log?
This Error Code means: 0xC000007B STATUS_INVALID_IMAGE_FORMAT which may indicates that some files were corrupted.

[guogin]

Did you check the Windows Events Log?
This Error Code means: 0xC000007B STATUS_INVALID_IMAGE_FORMAT which may indicates that some files were corrupted.

Then what files are corrupted? I've tried to delete everything and re-install the program. But I still see the same problem. Probably means the corrupted file is not one of the FreeCommander files. Right?

[Karol]

Yes, it is possible.
What about Windows Event Logs?

[joby_toss]

@guogin: latest donor version available "yesterday" (when you downloaded) was 730. Are you sure you got 715? Try to download it again (try also the portable version).

[guogin]

Yes, it is possible.
What about Windows Event Logs?

I failed to find such entry in the windows event logs. Please see screen shot below. I tried to launch it once at around 2:40 PM.


BTW, I just have interesting findings:
1) If I re-install the program, check the box "Run FreeCommander XE" at final step, the program could be started without error.
2) If I launch it in any other way, e.g. double click the .EXE file, shortcuts, from Windows start menu, right click to run as admin, I will have the same error as described above.

Regards,

[guogin]

@guogin: latest donor version available "yesterday" (when you downloaded) was 730. Are you sure you got 715? Try to download it again (try also the portable version).

Yes I'm sure. I'm sorry but I donated only 4 USD for the option to download only one version "FreeCommander XE 2016 Build 715 64-bit donor".

Regards,

[joby_toss]

My best guess is that your mcafee is corrupting the download or is interfering with the installation process.

[Karol]

If you have FreeCommander.exe.manifest file in the install folder - try to rename the file.

[guogin]

If you have FreeCommander.exe.manifest file in the install folder - try to rename the file.

What a magic. That solves my problem. Thank you.

Regards,
Gin