Unable to access network location

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zbernie
Posts: 36
Joined: 02.01.2020, 15:39

Unable to access network location

#1 Post by zbernie » 03.01.2020, 15:56

When I attempt to access this Windows share in one of our Amazon Web Services hosts, I am instead placed in my "Desktop" folder:

\\ramps2019-prod.ad.aws.mycompany.net\

I'm able to access other network locations such as \\nerqbst01dfil01\Restricted_1\VIS Corporate NJ\good_results\, and I can access \\ramps2019-prod.ad.aws.mycompany.net using other file managers.

Any idea why I am unable to access the AWS network share?

-Thanks

Marek
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Joined: 10.04.2006, 07:48
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Re: Unable to access network location

#2 Post by Marek » 03.01.2020, 17:49

Have you tried the current 810 release?

zbernie
Posts: 36
Joined: 02.01.2020, 15:39

Re: Unable to access network location

#3 Post by zbernie » 03.01.2020, 18:43

Marek wrote:
03.01.2020, 17:49
Have you tried the current 810 release?
I'm unable to login to the donor site using the user name and password that you provided. Should it be the same login used to access this forum?

Thanks,
Bernard Barton

zbernie
Posts: 36
Joined: 02.01.2020, 15:39

Re: Unable to access network location

#4 Post by zbernie » 03.01.2020, 18:52

Marek wrote:
03.01.2020, 17:49
Have you tried the current 810 release?
I just installed the 32bit 810 version and it still does not work. When I enter \\ramps2019-prod.ad.aws.mycompany.net\ into the address bar at the bottom, the contents of my "Desktop" folder are displayed.

-Bernie

zbernie
Posts: 36
Joined: 02.01.2020, 15:39

Re: Unable to access network location

#5 Post by zbernie » 03.01.2020, 18:54

Marek wrote:
03.01.2020, 17:49
Have you tried the current 810 release?
I got it working by dropping the trailing backslash:

This worked:

\\ramps2019-prod.ad.aws.mycompany.net

This does not:
\\ramps2019-prod.ad.aws.mycompany.net\

-Bernie

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