Cannot Drag&Drop PC files to NAS shared root folders
Posted: 20.12.2020, 17:01
I find that I cannot Drag & Drop files or folders to the main root folders in a Synology NAS. I get a circle with slash when the item is dragged over the target.
The target folder path is specified as UNC path ( \\<ip-address>\rootfolder ) or DNS name ( \\SynologyNAS\rootfolder ).
It works OK if the target folder is a subfolder of the NAS root folders ( \\<ip-address>\rootfolder\subfolder ). I have been all over the settings options and cannot find a setting to correct this behavior. It does work OK if the NAS root folder is drive mapped to a letter. I have too many root folders to map each one to a letter and prefer to use the UNC path. I can create files or folders in the NAS root folder with right click & select the "New" dialog just fine.
This works fine with an older ReadyNas Duo.
The drag & drop feature also works fine between two Windows 10 Explorer windows and also works fine with Double Commander, so I don't think it a permissions issue. I have checked the item and confirmed I am the owner with administrative rights.
I have tested this with public beta 830 and 840 - They both behave the same.
PC is windows 10 with latest updates for 20H2.
The target folder path is specified as UNC path ( \\<ip-address>\rootfolder ) or DNS name ( \\SynologyNAS\rootfolder ).
It works OK if the target folder is a subfolder of the NAS root folders ( \\<ip-address>\rootfolder\subfolder ). I have been all over the settings options and cannot find a setting to correct this behavior. It does work OK if the NAS root folder is drive mapped to a letter. I have too many root folders to map each one to a letter and prefer to use the UNC path. I can create files or folders in the NAS root folder with right click & select the "New" dialog just fine.
This works fine with an older ReadyNas Duo.
The drag & drop feature also works fine between two Windows 10 Explorer windows and also works fine with Double Commander, so I don't think it a permissions issue. I have checked the item and confirmed I am the owner with administrative rights.
I have tested this with public beta 830 and 840 - They both behave the same.
PC is windows 10 with latest updates for 20H2.