Page 1 of 1

all black PDF thumbnails after upgrade

Posted: 28.12.2019, 13:07
by dacct
I just upgraded from 740 64 bit to 808 64 bit and PDF thumbnails now render all black.

Is this a bug or is there a way to fix this?

Re: all black PDF thumbnails after upgrade

Posted: 28.12.2019, 13:34
by Dreamer
It works good here, same version 808, Windows 10 64-bit 1909..

Which PDF viewer and OS version are you using? Try to reinstall or upgrade PDF viewer and upgrade also the GPU driver.

Re: all black PDF thumbnails after upgrade

Posted: 29.12.2019, 00:53
by dacct
Running Acrobat Pro Pro on Windows 10 Pro 1903 with latest GPU drivers.

PDF thumbnails were fine with build 740, and they're displaying correctly in Windows Explorer.

Re: all black PDF thumbnails after upgrade

Posted: 30.12.2019, 22:46
by Dreamer
Strange, try default settings.