FreeCommander Forum

FreeCommander XE 2018 Build 770 32-bit public
Windows 10
FC Desktop Snapshot shows partial screen on UHD monitor
I have 4 monitors, 2 HD monitors, a Samsung U24E590 UHD (3840 x 2160), and a 4K TV (4096 X 2160).
When I take a FC "Tools>Desktop Snapshot>Desktop-current monitor" of the Samsung UHD monitor I only get a partial screen, with the lower right cut off.
Doing the same FC "Tools>Desktop Snapshot>Desktop-current monitor" I get the full monitor snapshot currectly on all OTHER individual monitors.
On a FULL desktop snapshot, all monitors show, except the Samsung monitor, which has the lower right cut off.
I've found that if I change the Windows Setting Display Scale on the Samsung from 125% to 100% I get the full Samsung UHD monitor AND also FC "..Full desktop-all monitors" snapshot I now get all monitors. The Samsung lower right corner is NOT cut off
I have also tested changing the Windows Setting Display Scale on the 4k TV from 100% to 125% & 200%. The full screen is always captured on the 4k TV.
For some reason it seems that FC is not seeing any Scale setting > 100% correctly, and taking the screenshot as if it were always 100% on the Samsung UHD monitor.
I didn't notice this before this build: FreeCommander XE 2018 Build 770 32-bit public

Images with Windows Scale settings of 125% and 100% for the Samsung UHD monitor are located at:
https://imageshack.com/a/img921/7104/fgF076.png
https://imageshack.com/a/img923/7870/3akAda.png
https://imageshack.com/a/img922/6718/GTktkf.png
https://imageshack.com/a/img922/5427/WAV8Gm.png

Thanks, Ron Shaw

I know the problem and would like to fix it in the future.

It is fixed in the release 788.
However, there is one exception. It does not work currently with the global hotkey.